Before submitting a warranty claim the following must be checked first:
I have registered my River Range bathtub on the website warranty page
The product was not installed in a manner not appropriate to the product
The product was not used for an inappropriate purpose
The product was not exposed to harmful chemicals (like mineral acids) or extreme environmental conditions
Please complete the below form in and email it to support@dadoafrica.co.za along with your proof of purchase in the form of an invoice and five quality photos of your River Range bathtub.
click here for warranty claim form
Please note that the Customer Services Support team will be in contact with you within 24 hours regarding your complaint.